About UsBritish-Outdoors is the trading of Internet Workwear Limited which is a family run business. The team consists of:- Christopher Ashdown (chris) Sue Ashdown our Son James and Daughter Samantha When paying by credit card a preauthorisation is applied for when you order and the actual money taken from the card on dispatch of the goods Internet Workwear Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at Sales [at] british-outdoors [dot] co [dot] uk. Our Contact details British Outdoors (Internet Workwear Ltd) 150 South Denes Road Great Yarmouth Norfolk NR30 3PG United Kingdom Phone: 01493-843003 Fax: 01493-855107 Email: Sales [at] british-outdoors [dot] co [dot] uk VAT . 794-6952-63 |
Making A PurchaseMaking a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept all major cards. Which are processed via "SAGEPAY" to whom you are transparently connected to, via a secure link upon placing the order. You may also send your credit card information via phone, fax, snail mail or over the Internet. United Kingdom Cheques are also accepted but goods will not be dispatched prior to cheque clearance by Lloyds Bank Ltd. To Order via this method please contact by E-Mail prior to the order. |
Delivery ScheduleWe will normally send your order to you in 1-2 business days . International orders are generally received in under 7 days. |
Back OrdersIf your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax ChargesFor orders made from the UK or the European Union, British-Outdoors is non VAT registered . Therefore No VAT is payable on all orders. |
Credit Card SecurityAll credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
GuaranteeWe guarantee your satisfaction.All of our products come with a 30 day no quibble guarantee. |
Privacy PolicyInternet Workwear Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposesData collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
Returns PolicyPrivate Customer Orders Returns policy If any garments are not required for any reason we will be happy to refund their value provided that; (a) they are returned to us carriage paid, unused (other than for the purpose of trying on the garment), within 14 days of delivery; (b) our invoice relating to the relevant goods has been paid by the due date; and (c) a written note is enclosed quoting the invoice number and stating the reason for the garments being returned If you have ordered the wrong item size or colour etc please return the unwanted item for a refund and re-order the new items as a new order Initial shipping charges will not be reimbursed if goods are returned for any reason apart from faulty goods Returned goods must be in there original packaging with all labels still on the garment. Customers are responsible for the return postage costs of goods not wanted for any reason apart from faulty goods, Please make sure you send the items back with a recorded delivery service, otherwise we can not be held responsible for lost goods Business Customers Returns are not generally accepted but exceptions may be made at the discretion of Internet Workwear Ltd who should be contacted within 2 days of receipt of the goods A re-stocking fee of 20% will be charged where business customers return items that have been agreed with Internet Workwear Ltd Force majeure Where we are unable to perform due to any circumstances beyond our control we may suspend performance while those circumstances subsist and any agreed date or period for delivery shall be regarded as extended accordingly. If any period of suspension of deliveries lasts for more than three months, either party may cancel the contract by written notice without penalty. Insolvency If (a) you make any voluntary arrangement with your creditors or become bankrupt or become subject to an administration order, or go into liquidation; (b) you cease, or threaten to cease, to carry on business; or (c) Internet Workwear Ltd reasonably believes that any of the above events is about to occur and notifies you accordingly; then you shall cease at once to use any goods not then paid for and shall on demand return any of them remaining in your possession. On making such a demand, we are entitled, without incurring any liability to you, to enter your premises and remove and repossess such of our goods as are to be found there, and also to cancel any contract with you. Risk & ownership The risk in the goods passes to you when the goods are delivered to the delivery address. Ownership of the goods remains with Internet Workwear Ltd until payment has been received in full for the goods and any other garments for which payment is also due |
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